Southern Wood Boss LLC Privacy Policy
Effective date: 02/24/2026
- Introduction
Southern Wood Boss LLC (“we,” “us,” “our”) designs, makes, and sells wood cutting boards and related products. This Privacy Policy explains how we collect, use, and share personal information when you use our website or otherwise interact with us within the United States. This policy is governed by the laws of the State of Texas and applicable U.S. federal law.
- Information we collect
We may collect:
- Contact details: name, billing and shipping address, email address, phone number.
- Order information: products ordered, order history, custom engraving or personalization details.
- Payment information: payment card or other payment details processed by our payment processors (we do not store full card numbers on our servers).
- Account details: username and password if you create an account.
- Communications: messages you send us, product reviews, and customer service inquiries.
- Website usage data: IP address, browser and device information, pages viewed, time on site, and referring website through cookies and similar technologies.
How we use your information:
- We use your information to:
- Process and fulfill your orders and manage deliveries.
- Process payments and help detect and prevent fraud.
- Communicate with you about your orders, account, and customer service issues.
- Send you marketing emails or promotions if you choose to receive them (you may opt out at any time).
- Operate, maintain, and improve our website and services.
- Maintain business and financial records and comply with legal and tax obligations.
- Sharing your information
We may share your information with:
- Service providers and vendors who perform services for us (such as payment processors, shipping carriers, website hosting, email and marketing platforms, and analytics providers).
- Professional advisors (such as lawyers, accountants, and auditors) as needed.
- Law enforcement, regulators, or other parties when required to do so by law or in response to legal process, or to protect our rights, property, or safety.
We do not sell your personal information.
- Cookies and similar technologies
We use cookies and similar technologies to help our website function properly, remember your preferences, and understand how visitors use our site. You can usually set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some features of our site may not work properly.
- Data security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure.
- Data retention
We keep personal information as long as needed for the purposes described in this policy, including to complete transactions, provide customer service, maintain business records, and meet legal, tax, and regulatory requirements.
- Your choices and rights:
- Marketing communications: You can opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us using the information below.
- Updating your information: You may request that we update or correct your contact details or account information.
- Access or deletion (where applicable): You may contact us to request access to or deletion of certain personal information, subject to our need to retain information for legal, tax, and business purposes.
These rights are provided under U.S. law and Texas law, as applicable.
- Children’s privacy
Our website and products are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.
- Do Not Track
Your browser may send “Do Not Track” signals. At this time, we do not respond to those signals.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a new effective date. Your continued use of the website after any changes means you accept the updated policy.
- Contact us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Southern Wood Boss LLC
darrell@southernwoodboss.com